Privacy Policy

Effective Date: May 5, 2025

1. Introduction

Hermit SRL (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you visit our website https://hermit.website or engage with our services.

2. Data Controller

The data controller responsible for your personal data is:

Hermit SRL
Strada Doctor Dimitrie Gerota 18, Craiova 200325, Dolj, Romania
Email: contact@hermit.srl

3. Personal Data We Collect

  • Contact Information: Name, email address, phone number, and mailing address.
  • Account Details: Username, password, and other identifiers.
  • Payment Information: Billing details and transaction history.
  • Technical Data: IP address, browser type, operating system, and browsing behavior.
  • Marketing Preferences: Your choices regarding receiving marketing communications.

4. How We Use Your Personal Data

  • Service Delivery: To provide and manage our services, including website development, newsletter marketing, advertising, and support.
  • Communication: To respond to inquiries, provide customer support, and send administrative information.
  • Marketing: To send promotional materials, subject to your consent.
  • Legal Compliance: To comply with legal obligations and protect our legal rights.

5. Legal Basis for Processing

  • Consent: When you have given explicit consent for specific processing activities.
  • Contractual Necessity: When processing is necessary for the performance of a contract with you.
  • Legal Obligation: When processing is required to comply with legal obligations.
  • Legitimate Interests: When processing is necessary for our legitimate interests, provided your rights do not override those interests.

6. Data Sharing and Disclosure

  • Service Providers: Third-party vendors who assist in delivering our services (e.g., hosting, payment processing).
  • Legal Authorities: When required by law or to protect our rights.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

7. International Data Transfers

If we transfer your personal data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions, to protect your data.

8. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

9. Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights:

  • Access: Request access to your personal data.
  • Rectification: Request correction of inaccurate or incomplete data.
  • Erasure: Request deletion of your personal data.
  • Restriction: Request restriction of processing.
  • Data Portability: Request transfer of your data to another organization.
  • Objection: Object to processing based on legitimate interests or direct marketing.
  • Withdraw Consent: Withdraw consent at any time, where processing is based on consent.

To exercise these rights, please contact us at dpo@hermit.srl.

10. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. For detailed information, please refer to our Cookie Policy.

11. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Strada Doctor Dimitrie Gerota 18, Craiova 200325, Dolj, Romania
Email: contact@hermit.srl